What is your return policy?
At this time, Athena's Wink cannot accept refunds or exchanges on hat orders, as they are custom made.
If a leak is discovered upon first time use within 30 days of purchase, we will exchange the damaged flask for a new one. Customer is responsible for shipping cost of damaged flask to Athena's Wink . Upon receiving the damaged item, Athena's Wink will mail out and cover shipping cost for the replacement.
Athena's Wink will accept the return of new, unused, and undamaged merchandise (excluding hats and flasks) within 30 days of delivery date. Customer is responsible for shipping cost of merchandise to Athena's Wink. Upon receipt of item, Athena's wink will issue a refund.
How are items are shipped?
We ship items from either NYC or PA locations via USPS. Shipping generally takes 5 - 10 business days.